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Mariana Kaplun asked Users

Report based on tags entered during calls

analytics and reporting

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Peter Canon asked Users

KPI for Unique Callers

analytics and reporting

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Sarah Aitken asked Users

The Skill Performance Prior Month by Skillset totals

analytics and reporting

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Morgan Lopez-Canales asked Users

How can run a report of calls answered and offered from Nice/RingCentral?

analytics and reporting

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Yusik Hwang avatar image
Yusik Hwang asked Tim Ganun commented Developers

Calls counting received from the same number

analytics and reporting

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Kristin Grow asked mary-community-moderator commented Users

Question on abandon calls and the discrepancy between reports.

analytics and reporting

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Holly Wallace asked Holly Wallace commented Users

Reports for Audio Conference Call

analytics and reporting report conference call

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2 Comments

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Susan Pieroni asked Users

Adoption & Usage Analytics Clarification

analytics and reporting

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Ellen Jones asked Welcome commented Users

Performance Reports not accurate?

analytics and reporting

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Nisa Tovsky asked Users

Adherence for Agents Making Outbound Calls

analytics and reporting

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RACHEL SMITH asked Phong Vu commented Developers

Business Analytics Subscription

analytics and reporting

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Matthew Pincus asked Welcome 01 commented Users

Why is time after external transfer included in handle time?

analytics and reporting transferring calls bug

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Gavin Bradley asked Users

Report Schedules

analytics and reporting

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Elizabeth Daniels asked Users

Abandoned Calls by ANI - ACD time vs Abandon Time?

analytics and reporting

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Janit Pike asked mary-community-moderator commented Users

Differences in number of calls in Reports

analytics and reporting

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